You will be required to enter a valid phone number while placing an order with lmrimpexindia.com.

Unless otherwise specified, the products displayed on lmrimpexindia.com are solely for use in India. Those who wish to access this site from other country than India, do so on their own initiative and lmrimpexindia.com is not responsible for supply of goods/refund.

By usage of this platform or by sending emails, data or any communication to us, you agree and are aware that you are communicating with us through electronic medium, and thereby give us your consent to receive communications via electronic medium from us periodically or as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.

LMR IMPEX India reserves the right to cancel any order except EMI order without any explanation for doing so, under situations where LMR IMPEX is not able to meet the requirement of the order placed, or the order so placed/cancelled does not comply with the LMR IMPEX Retail policy, or for any other reason.

Any order placed through EMI can’t be cancelled.

We are very sorry to inform you that products purchased online are not eligible for cancelation. If you are a guest user, please get in touch with us on WhatsApp with +91 ————— between 9:30 AM and 6 PM (Monday to Saturday) or email us at email id  : ———————————-.

Your item is eligible for free replacement, within 12 days of delivery, in an unlikely event of damaged/defective item is delivered to you and is not repairable.

Our Technician will replace the damaged/defective part if the item is not repairable.

Please keep the item in its original condition, with user manual, warranty cards, and original accessories in manufacturer packaging for a successful return pick-up.

If you report an issue , we will schedule a technician visit to your location. Only on the basis of the technician’s evaluation report that item is not repairable or the wrong item is delivered, we will provide resolution.

Inspect your order do not accept an order if box is physically damaged. Contact Customer Support and inform them of the damage immediately.

The following exceptions will require extended shipment and/or delivery times:

Products prearranged for delivery on COD basis are shipped only upon confirmation of mobile number of the recipient, confirmation of the delivery address and availability of the recipient to receive the goods.

Products that are normally stocked but that are temporarily out of stock.

Products that are not normally stocked and must therefore be specially ordered.

Items that are in transit thru states requiring special entry permits or other taxes. Under such circumstances, you will be emailed regarding the specifics of your situation.

On event, we may experience an unexpected delay in the shipment of your order. In such a case, you will be notified via email by LMR IMPEX team. When delayed shipments become ready to ship, we will email you.

Products with an ‘International’ label are imported from outside India and are delivered in 10 business days.

If your order doesn’t arrive within the particular delivery timeframe please let us know. Tracking information is provided via email for most of the orders. On event, orders may become lost in transportation, delivered to the wrong address, or consigned to a person other than you. This may include a family member, neighbor, co-worker, or property manager. Packages may also be left at your front door, garage, or in a location hidden from plain view with your confirmation. If for some reason, your delivery has not been received within the specified timeframe and cannot be located with the tracking information provided, please contact us.

In the case of COD orders our courier will make one to three attempts to deliver the order after which it will be returned to our warehouse. LMR IMPEX reserves the right to not accept COD orders from any person including persons who have not previously received products and issued payments.

Check the packing and DO NOT take delivery of a product that has been damaged. If any basis you are unable to reject accept the product from the courier, inform Customer service within 24 hours and we will ship out a replacement.

Please contact —————————— to find more information about receiving a replacement or returning your item for a refund.

FREQUENTLY ASKED QUESTIONS

All the purchases at LMR IMPEX will be eligible for free delivery.

Depends on the delivery location ( 4-10 days).

No, as of now lmrimpexindia.com is delivering the products only in Andhra Pradesh INDIA.

No all the prices include of sales tax

Please check the serviceability by entering the Pin code on the pin code check area on the product page.

Installation can take 24-72 hrs based on the delivered location.

You can use any one of the following payment methods: Credit card Credit card EMI of leading banks Debit card Net Banking and all UPI payments.

Yes, we provide customization options based on our customer request.

We are using several woods like beech wood, Sliver wood, Pine wood and Plywood for sofas

All the pictures in the websites are taken using high resolution cameras, so based on your home interior and lights colour may change

Please email —————————- or contact us on ——————— for assistance.